Call Centre Agent - Green Light Canada
Toronto, ON
3 months ago
18-21 Cad/Hr
Toronto, ON

Our partners are looking for an Office Administrator/Project Coordinator to assist in managing company`s requirements.

Responsibilities and Duties

  • Receive and provide responses to callers (through a call management system) for information regarding available social services.
  • Tracks records of call interactions.
  • Exercise judgment, tact and discretion to respect privacy and confidentiality.
  • Identify problems and recommend solutions to assist with any issues that arise.
  • Monitor customer feedback, identifying recurring concerns and relay positive input and critique to Supervisor for consideration

Job Types: Full-time


  • English (Required)

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